Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More)
PetSmart is well-known for offering a wide variety of pet supplies including toys, food, cages and aquariums as well as a selection of live pets such cats, dogs, fish and birds.
PetSmart will accept returns in good condition for merchandise, with the exception of shipping and gift wrapping costs. This policy was implemented as of 2022. Customers have 60-days to return online and in-store products with proof of purchase. Live pets cannot be returned after 14 days.
What Is PetSmart’s Return Policy For Fish?
PetSmart is similar to live animals and will allow you 14 days for fish returns.
Be aware that returning dead fish requires you to return it to the shop you bought it. PetSmart will need to sample the water for testing.
PetSmart allows you to return items without the packaging
PetSmart states that in order to qualify for a refund, the item must still be in its original packaging.
You may not be allowed to return the pet box from PetSmart if it’s missing.
The PetSmart manager may accept returns that are not accompanied by the pet box if the PetSmart manager feels you are eligible.
Do I have the right to return opened items to PetSmart?
You can return opened items to PetSmart as long as they are in the original packaging they were purchased in.
PetSmart can exchange your dog food for another brand, even if it was opened.
You will have only 14 days to return any opened pet products to PetSmart. This is in contrast to the 60-day period for items that are not yet open.
PetSmart Can I Return an Item or Animal?
PetSmart needs a receipt before you can return an item for cash value.
PetSmart will not accept returns if you don’t have your receipt. You must bring along the item with a photo ID and valid government issued photo ID.
After verifying your identity, PetSmart will issue you a merchandise return card that can only be used at PetSmart.
The receipt will not be required if the exchange is to take place.
PetSmart can look up my receipt
Register with PetSmart Treats Rewards to view and track all of your orders. This will make it easy to return products without the receipt.
PetSmart Treats Rewards gives you access to all the rewards available at PetSmart online. This includes any orders that have been made in the past.
Can I Return Chewy Items To PetSmart?
As of 2022, PetSmart is unable to accept returns for Chewy products.
Petsmart owns Chewy, but the businesses operate independently and sometimes sell different products.
Do I have the right to return damaged items to PetSmart?
The PetSmart Store or Online will accept returns or exchanges for any damaged product.
Return the item to the nearest PetSmart or call the PetSmart Customer Service System at 1-888-8399638.
PetSmart allows you to return any item that is not in its original packaging within 30 calendar days or 60 calendar days of purchase.
What Are The PetSmart Return Exceptions?
PetSmart products cannot be returned if they have not been opened and are new. A receipt is required.
How Do I Return PetSmart Purchases To A Store?
You can return petSmart products to any store by simply bringing the item and the receipt along with your payment method to the counter.
PetSmart allows you to return products to their stores. However, to return items you need to take live fish or animals with you.
What is the best way to return online petSmart purchases?
PetSmart allows you to return any item you’ve purchased on-line.
An order placed online can be returned at your nearest PetSmart shop for either a refund, or an exchange.
PetSmart’s online store locator can help you locate the closest location to you. Or you can call (888 839-9638) to inquire.
Note that you will need the item in the original packaging, with the packing slip or shipping confirmation in lieu of a receipt.
To receive your refund you’ll need the exact card that you used for payment.
A merchandise return card will be issued to you if the PetSmart order was placed online and you are not carrying the correct card.
PetSmart’s merchandise-return card can not be cash-redeemed and may only be used within the store.
PetSmart Online Orders can be sent back by mail. You will need to pay the shipping costs.
To return your PetSmart online order, you must pack it securely and include the packing slip, ensuring to make a copy for your record.
Be sure to trace and insure your shipping methods and include your PetSmart return shipping label.
PetSmart orders placed online cannot be exchanged by mail. They are only eligible for returns.
How do I get a PetSmart refund?
PetSmart will refund you using the same payment method as when you purchased the item.
If you have purchased the item in cash (e.g., a piece of jewelry), you’ll get refunded cash in store.
Note that if you purchased your PetSmart item with a check, you may need to wait for 10-days after purchase to receive a refund, either by cash or a merchandise return card.
You can also return the purchase price of a PetSmart product if it was made with your credit card.
The cash you receive will go towards the cost of the item if it was purchased with your debit card.
For a monetary return, you must present the exact same credit card that you used to purchase the item. Otherwise, you may be issued a merchandise refund card.
What Does PetSmart Do With Returned Items?
PetSmart regularly disposes off its returns items because they are unsafe for sale.
You should know this because some products may end up causing harm to your pet.
For more information on PetSmart policy, please refer to our other articles: PetSmart coupons policy, PetSmart refund policy and PetSmart exchange policies.
PetSmart offers a range of products that can be returned, from live animals to open food.
PetSmart suggests that you keep the original proof of payment, the receipt (or similar proof) of purchase, as well as a form ID and the product in order to return it to them.
PetSmart will refund you via the payment method that was used at purchase.
PetSmart can issue you a PetSmart merchandise gift card if you are unable to pay or have lost the receipt.
Petsmart – Can You Lookup My Receipts?
Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. You can track your recent orders, treat points, and find receipts in one place.
Petsmart’s return policy on dog food:
PetSmart has a return policy that allows you to send back wet or dry pet food. This is effective as of 2022. Dog food should be returned within 60 days of purchase if it is not in use, or 14 days after opening the package. Customer may get a store credit if the receipt is not provided.
Petsmart takes hamsters back?
Are Live Animals Returned? Yes. There are many cool pets at PetSmart. If the situation arises where one of these animals is not available, you can return it within 14 days of its purchase. December 2, 2021
Can You Return An Adopted Pet To Petsmart?
Is it possible to return your pet to PetSmart – Quora. You have typically two weeks to send the animal back and you will get your money. If you have second thoughts after two weeks, many pet shops will take back the animal and allow you to adopt it at no charge.
.Petsmart Return Policy 2022 (Pets, No Receipt, Chewy + More)