Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)
PetSmart offers a wide range of fish for its customers, including male and female Betta fish as well as goldfish and minnows sharks angelfish and platys.
PetSmart customers have 14 days to exchange, return or refund their pet fish. Additionally, Customers can return sick, unwanted, or dead fish by bringing them safely in a container along with a receipt and a valid photo ID.
Can You Return A Sick Fish To PetSmart?
PetSmart will accept returns for sick fish. However, the fish must have an identifiable or veterinarian-identified disease to qualify.
Customer must also make the return within 14-days of initial purchase.
If you are outside the 14-day return window, it may still be worth enquiring at PetSmart as they tend to view returns on a case-by-case basis.
The staff can make the final decision about whether a returned item is acceptable or rejected.
PetSmart offers the possibility to exchange sick fish in exchange for other fish
An exchange of sick fish may be possible if the purchase is made within 14 calendar days. The original receipt must also be presented.
PetSmart gives you two options: a refund and an exchange. For a replacement fish, PetSmart will ask you for one.
How can I return an ailing fish to PetSmart
PetSmart will allow you to physically bring a sick fish into the store.
You can do this by putting some fish tank water in a small plastic bag, then placing the fish inside. It is best to avoid tap water, as it could cause damage and possibly even death for the fish.
The best way to cut down on the time the fish spends in that container is to return it to PetSmart.
PetSmart – Can you return a dead fish?
PetSmart will accept a returned dead fish if it has been received within the 14-day period of purchase. For proof of purchase you will need to bring your original receipt.
PetSmart workers may request samples of the water that was in your fish tank for help in diagnosing the cause.
This water is then tested for safety to be used by other fish. This is important especially if you decide to exchange the fish for another.
How do you return dead fish to PetSmart
PetSmart can only accept the body of a deceased fish.
This will ensure the safe and convenient travel and handover of the fish to PetSmart staff.
When the staff have removed the fish from their tanks, they’ll give the container to you.
PetSmart should have the receipt for your fish. It may also be worthwhile to take small samples of water from the tank in order to verify for anomalies.
PetSmart: What are the Best Things to Bring?
PetSmart asks that you bring these items with you in exchange for a fish.
Note that the store policy asks for exchanges to be made within 14 days of the initial purchase.
How long does PetSmart take to issue refunds?
PetSmart refunds will be processed within three to seven business days.
PetSmart will then send you an email to confirm they have processed your refund successfully.
Can You Return A Used Fish Tank To PetSmart?
PetSmart offers returns on certain products, such as fish tanks. It is possible to return them if they were damaged during shipping.
It will accept returns on most products, provided they are in original packaging and in sellable condition.
PetSmart asks you to send your item back within 14 calendar days.
Is it possible to return a small animal to PetSmart?
You can return a small animal to PetSmart, from hamsters to fish, within 14 days of the initial purchase.
Your receipt will be required as proof of purchase. Then you can choose to have your item exchanged or returned.
PetSmart might not take back a healthy pet, but every case is treated individually.
You can discuss your options with a PetSmart employee if the animals are not available. He/she will be happy to accept them as is or provide advice.
A PetSmart regular shopper might also be interested to learn more about the origins of PetSmart animals (including fish), whether PetSmart adopts older dogs or cats and if PetSmart sells ducks and hedgehogs.
PetSmart will accept the return of fish within 14 days of the initial purchase for exchanges or refunds. For proof of purchase you’ll need to keep your receipt. You can also take with you any form of photo ID if required.
PetSmart accepts both live and deceased fish. To do this, you need to bring them back in a container with some water samples for analysis.
.Petsmart Fish Return Policy 2022 (Dead, Sick, Unwanted Fish)